Job Summary:
Make every day game day by becoming a Greeter at Buffalo Wild Wings. Our fast-paced and fun environment will be your new home, where you’ll greet guests and kick off their ultimate sports experience. Your enthusiasm and dedication will create an unforgettable visit.
Job Duties and Responsibilities:
- Offer a genial and pleasant greeting to all guests upon their arrival at the restaurant.
- Establish a seating plan that allows for seamless movement and flexible seating options to accommodate varied sizes of dining groups.
- Support guests in placing their to-go orders, ensuring that the food is prepared and packaged efficiently.
- Expedite payment handling and accurately process transactions.
- Quickly and politely address any questions or issues raised by guests.
- Keep the entrance space clean, reflecting the high standards of Buffalo Wild Wings.
- Coordinate effectively with team members to ensure flawless service and a delightful guest experience.
- Uphold the values of hospitality and guest satisfaction, which are key parts of the Buffalo Wild Wings philosophy.
Qualifications and Experience:
- A background in customer service is helpful but not obligatory for this position.
- Superior communication and people skills can be a game-changer in any profession.
- Demonstrate the capability to handle pressure and stay professional in a fast-paced environment.
- Adept at organizing information systematically, leading to easy retrieval and utilization of data.
- A lively and gregarious character with a fervent commitment to generating lasting client memories.
- Employees must be able to accommodate various schedules, including evenings, weekends, and holidays.
- Basic math proficiency is required to handle payments and process transactions effectively.
Benefits:
- Embrace the chance to work amidst an electrifying and sports-oriented ambiance.
- Our comprehensive training and development programs are designed to help you succeed in your career.
- Opportunities for career advancement within the Buffalo Wild Wings team.
- Employee discounts on dining and drinks.
- Flexible scheduling to balance personal and professional commitments.
- A workplace that prioritizes collaboration, mutual respect, and open communication, creating a positive atmosphere where everyone feels valued and heard.
The payment scheme for this position is an hourly wage based on the individual’s experience and level of responsibility within the team, deemed to be favorable compared to market benchmarks.
About Buffalo Wild Wings:
Buffalo Wild Wings is an iconic sports pub and eatery famous for its delicious wings, broad beer selection, and lively ambiance. Our mission is to offer our guests the best possible game day experience, and it is our passionate team who make it all happen. Join us and be part of an organization that cherishes fun, teamwork, and creating everlasting memories for our visitors.